Frequently Asked Questions

Are Orca coatings mugs lead free?

Yes, all of our tableware are Lead-free and low Cadmium, SGS, FDA & CA Prop 65 approved.

Are Orca mugs dishwasher safe?

3500 Cycle Dishwasher Proof
Products coated with our ORCA Coatings® are dishwasher-safe, microwave-safe, and incredibly long-lasting. This means that the colors of your image will not fade from the product even after multiple cycles through a dishwasher! All of our coatings are also approved by the FDA and compliant with Proposition 65.

Are sublimation mugs microwave safe?

Sublimation mugs coated with our ORCA Coatings® are microwave safe, except those with metal material, like plated mugs and the glitter mugs with slightly metallic surface.

Can I request samples before placing my order?

Samples are available on all of our products to present and market to your customers. We can ship directly to you or blind ship to your customers.